Once a streamlined avenue for communication, the telecommunications industry has morphed into a labyrinth of products and services, akin to a cluttered hoarder’s house. Let’s delve into the roots of this complexity and explore why the telecom sector has amassed such a messy array of offerings. More crucially, let’s examine […]
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Building a GPT ChatBot has to be easy, right?
With OpenAI’s new “GPTs”, you have the ability to define a prompt and upload a collection of supporting files, and then turn the bot loose on the world (of people who have ChatGPT+ subscriptions). You’ve seen me do this with my Jane Austen Bot, the world’s best AI representation of Jane […]
Read MoreUnlocking the Potential of AI in 2024: A Data-Driven Odyssey with the Salesforce Data Cloud
As we stand at the current pinnacle of discussions surrounding artificial intelligence, the spotlight is undeniably on the paramount importance of data. However, the downer is the relative absence of groundbreaking AI solutions in the spotlight. Crafting emails and summarizing text? That’s yesterday’s news. What we yearn for is genuine […]
Read MoreThree Possible Black Swans for AI in 2024
2024 Might Not Go As Planned Happy New Year! I wish you all a happy, healthy, and prosperous 2024. My predictions for AI in 2024 were pretty optimistic, overall, so I’m hoping that 2024 really is those things for all of us. That’s the plan, at least. Still, there are a few […]
Read More10+ AI Predictions for 2024
If you thought 2023 was a wild ride… 2023 certainly ended nothing like it started. Will 2024 be the same? How could it not? The tech world is quite turbulent at the moment, especially around AI. But I think this turbulence has a trajectory that makes it predictable. Here they […]
Read MoreIf 2023 was the year of ChatGPT, then 2024 is going to be the year of RAG
OpenAI Assistants, Google NotebookLM are going to change things a bit. First some AI Career Advice: If you want to look like this week’s leading AI trailblazing innovator, quick as you can, go grab some documentation and upload it to GPT or NotebookLM before everyone does. RAG, of course, stands […]
Read MorePlaying with the new “GPTs.” It’s all fun and games until the zombies attack.
One of the announcements at OpenAI’s DevDay was the ability to build “custom GPTs”. The idea is that you just describe what you want it to do, maybe upload a few documents, and it’s ready to offer specialized content. This tool is meant for subscribers of ChatGPT+, the $20/month offering […]
Read MoreMastering the Post-Contract Landscape: Carriers’ Journey to Success through ‘Stickiness’
Over the past decade, telecommunication carriers’ business models have experienced a notable paradigm shift, bidding farewell to the traditional subscription-based postpaid model and ushering in a new era of flexibility through contract-free options, including prepaid plans and month-to-month agreements. The emphasis on cultivating customer stickiness (retention) and minimizing churn has […]
Read MoreOpenAI DevDay Roundup
Last Monday was OpenAI’s first DevDay. If you have 45 minutes, the replay is worth a watch: I, on the other hand, have lots of opinions. So let me share what I found interesting in the presentation. Because this is opinion, I could be wrong. I won’t be offended if […]
Read MoreBuilding the Salesforce-aware ChatBot
BOO! Happy Halloween! Hopefully this is a treat even though I’m going to show a few tricks. Last week I gave you an introduction into how to build a ChatBot that used GPT that could access Salesforce data live. In that post, I gave a high level view of how […]
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